Contact Us
We’d love to hear from you. Reach out for tour bookings, partnership opportunities, media inquiries, or general questions.
Business Contact
Irie Motion Eco Tours, Ltd.
Roberta Jarrett, Founder & CEO
Phone: 876-799-4837
Email: [email protected]
Website: www.iriemotionecotours.com
Location: Falmouth, Trelawny, Jamaica
Tour & Partnership Inquiries
If you’re contacting us about route experiences, group travel, or business collaboration, please include as much detail as possible so we can respond effectively.
How can I contact your tour company?
You can reach our tour company by filling out the contact form on our website, emailing us directly at [email protected], or calling our customer support line at (876) 555-1234. We are here to assist you with any inquiries regarding our eco-friendly tours and services.
What are your customer support hours?
Our customer support team is available from Monday to Friday, 9 AM to 5 PM (Jamaica time). We strive to respond to all inquiries within 24 hours. Feel free to reach out during these hours for assistance with bookings or questions about our tours.
Do you offer group discounts for tours?
Yes, we offer special group discounts for parties of 10 or more. Please contact us directly to discuss your group’s needs, and we will provide you with a tailored quote that reflects the number of participants and the specific tours you are interested in.
Can I modify my booking after it’s confirmed?
Yes, you can modify your booking up to 48 hours before your scheduled tour. Please contact our customer support team to make any changes, and we will do our best to accommodate your requests while ensuring a smooth experience for all guests.
What payment methods do you accept for bookings?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are secure, and you will receive a confirmation email once your payment is processed successfully.
Is there a cancellation policy for tours?
Yes, we have a flexible cancellation policy. You can cancel your tour up to 48 hours in advance for a full refund. Cancellations made less than 48 hours before the tour may incur a fee. Please refer to our website for more details.